Answers to your questions

At Heroes Grading Society, we believe in transparent and helpful service. Below, you'll find answers to the most common inquiries about our affordable, fast, and bulk card grading options. If you don't see your question answered here, please don't hesitate to contact us directly.

Frequently asked questions

We are dedicated to providing an excellent experience for every collector. Our commitment to affordability and speed, especially for bulk submissions, sets us apart. We're here to help you understand our process and ensure your valuable cards are graded with care and precision.

What types of cards do you grade?
We grade all sports and non-sports cards measuring 2.5 inches by 3.5 inches or smaller with a maximum thickness of 55pts. Autographed cards must be pack-pulled. All cards must be from a licensed manufacturer such as Topps, Upper Deck, Panini, etc. We do not grade custom-made cards, unlicensed reprints (counterfeits), in-person autographs, or altered cards. Ungradable cards will be charged a $3 review fee.

Do you offer bulk grading services?
Yes, Heroes Grading Society specializes in bulk grading services, especially for submissions of 100 cards or more. This allows us to offer you the most affordable pricing and efficient turnaround times. Please visit our Bulk Grading Services page for more details.

How fast is your turnaround time?
We pride ourselves on fast turnaround times, particularly for bulk submissions. Our goal is to get your graded cards back to you quickly so you can enjoy your collection. Specific timelines can be found on our Pricing & Turnaround page.

What is your grading process?
Our grading process is thorough and precise, ensuring the integrity and accuracy of every grade. From submission to encapsulation, each step is handled with expert care. Learn more about it on our Our Grading Process page.

Where are you located?
Heroes Grading Society is based in Palmdale, California, United States. We serve collectors nationwide, providing accessible and reliable card grading services.

How much does card grading cost?
We offer competitive and affordable pricing for our grading services, especially for larger submissions. You can view a detailed breakdown of our pricing tiers on the Pricing & Turnaround page.

How do I submit my cards for grading?
Submitting your cards is easy! We have a straightforward process designed for your convenience. Please refer to our Our Grading Process page for step-by-step instructions and submission forms.

What if I have an ungraded card that is deemed ungradable?
Cards that are submitted but determined to be ungradable (e.g., altered, counterfeit) will still incur a $3 review fee per card. This fee covers the expert assessment of the item.

Ready to grade your collection?

Have more questions or ready to send in your cards? Our team is here to help. Contact us today or start your submission process for affordable, fast, and reliable card grading.

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